These terms govern your use of the Aisle Match app and website. By creating an account or otherwise using the Platform, you agree to be bound by them. Please read them carefully.
These Terms of Use ("Terms") form a binding agreement between you and Aisle Match Pty Ltd (ACN 698 528 559) ("Aisle Match", "we", "us", "our") governing your access to and use of the Aisle Match mobile application and website (together, the "Platform").
By creating an account, browsing the Platform, or otherwise using our services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, please do not use the Platform.
You must be at least 18 years old to create an account or use the Platform. By using the Platform, you represent that you meet this requirement and that you have the legal capacity to enter into these Terms.
If you are registering on behalf of a business (as a wedding vendor), you represent that you are authorised to bind that business to these Terms.
Aisle Match is a discovery and matchmaking platform that connects couples planning a wedding with wedding vendors operating across Australia. The Platform provides:
To use most features of the Platform, you'll need to create an account. You agree to:
You are responsible for all activity that occurs under your account. We are not liable for any loss arising from unauthorised use of your account where reasonable security steps were not taken by you.
Use of the Platform by couples is free, and will remain free. We do not charge couples to browse, match with, or message vendors, or to use any of the planning tools within the app.
When you swipe right on a vendor, you consent to that vendor being notified and being able to view the profile information you've made available for matching purposes. Once matched, your contact details may become visible to that vendor for the purpose of communicating about your wedding.
You are solely responsible for any decisions you make about which vendors to engage, and for the terms of any agreement you enter into with a vendor directly.
Vendor access to listing features requires an active subscription on either our Standard or Featured tier, billed monthly. Current pricing is published on our Pricing page and forms part of these Terms. We reserve the right to change subscription pricing with reasonable notice, though any change will not apply to a billing period already paid for.
Payments are processed securely through Stripe. By subscribing, you authorise us to charge your nominated payment method on a recurring basis until you cancel.
Vendors who join during our pre-launch period receive a 3-month free trial through to our 1 September 2026 launch date, with no card required to start. The first 100 vendors to join the waitlist additionally receive a social media feature across our first year of operation and locked-in launch pricing for the life of their subscription. This founding vendor offer is limited to the first 100 qualifying sign-ups and may be varied or withdrawn at our discretion as we approach launch.
Aisle Match does not charge commission on bookings made between vendors and couples. Your subscription fee is the only amount payable to us. We do not process, hold or take any share of payments made by couples to vendors for wedding services.
You may cancel your subscription at any time, effective at the end of your current billing period. There is no lock-in contract. Once a billing period has been charged, that charge is non-refundable, except where required under the Australian Consumer Law (see the callout below).
You must ensure your business profile, including pricing, packages, availability and portfolio content, is accurate and kept up to date. We may review, decline or remove profiles or content that we reasonably believe is misleading, inaccurate or breaches these Terms.
When using the Platform, you agree not to:
We may investigate suspected breaches of this section and take action including warning, suspending or terminating an account, with or without notice, depending on the severity of the conduct.
You retain ownership of any content you upload to the Platform, including photos, videos, profile bios and messages ("User Content"). By uploading User Content, you grant Aisle Match a non-exclusive, worldwide, royalty-free licence to host, store, display and distribute that content within the Platform for the purpose of operating our services, including showing your content to other users as part of the matching experience.
You represent that you own or have the necessary rights to any User Content you upload, and that it does not infringe any third party's intellectual property or other rights.
The Platform itself, including its design, branding, software, matching algorithm and all associated intellectual property, is owned by Aisle Match Pty Ltd or our licensors. You may not copy, modify, reverse engineer, or create derivative works from the Platform without our written permission.
Where a vendor has connected a third-party scheduling tool such as Calendly, any booking made through that integration is subject to that third party's own terms of service in addition to any agreement directly between the couple and vendor. We are not responsible for the availability, accuracy or performance of any third-party integration.
Aisle Match does not verify the licensing, insurance, qualifications or business registration of vendors beyond our standard profile review process. Couples are encouraged to undertake their own due diligence before engaging any vendor.
The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, and subject to the consumer guarantees referred to in Section 6, we make no warranties, express or implied, regarding:
To the maximum extent permitted by law, and subject to the non-excludable consumer guarantees referred to in Section 6, Aisle Match Pty Ltd will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data, or business opportunity, arising out of or relating to your use of the Platform, including any dispute, transaction or service arrangement between a couple and a vendor.
Where liability cannot be excluded but can be limited, our total liability to you for any claim arising from these Terms or your use of the Platform is limited, at our option, to either re-supplying the relevant service or refunding the amount you paid us for that service in the 12 months prior to the claim.
You may close your account at any time. Vendors with an active subscription should also cancel their subscription separately to stop future billing, as outlined in Section 6.
We may suspend or terminate your access to the Platform, with or without notice, if we reasonably believe you have breached these Terms, engaged in fraudulent or harmful conduct, or where required by law. On termination, your right to use the Platform ceases immediately, though provisions of these Terms that by their nature should survive termination, including intellectual property, disclaimers and limitation of liability, will continue to apply.
If a dispute arises between you and Aisle Match, we encourage you to contact us first using the details in Section 15 so we can attempt to resolve it informally and promptly.
These Terms are governed by the laws of the Australian Capital Territory, Australia, and you submit to the non-exclusive jurisdiction of the courts of that territory.
For any questions about these Terms, you can reach us at:
Aisle Match Pty Ltd
ACN 698 528 559
Email: hello@aislematch.com.au
Or via our contact form
