This policy explains what personal information Aisle Match collects, how we use it, who we share it with, and the rights you have over it. We've tried to write it in plain English rather than dense legal language, wherever the law allows.
Aisle Match Pty Ltd (ACN 698 528 559) ("Aisle Match", "we", "us", "our") operates the Aisle Match mobile application and website (together, the "Platform"), a swipe-based wedding vendor discovery service connecting couples planning a wedding with wedding vendors across Australia.
We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act. This policy describes how we handle personal information in accordance with those obligations.
This policy applies to everyone who uses the Platform, including couples, wedding vendors, and visitors to our website who are not yet registered users.
We only collect personal information that is reasonably necessary for our functions and activities. What we collect depends on how you use the Platform.
We do not knowingly collect sensitive information (as defined under the Privacy Act, such as health, sexual orientation, or religious belief) except where you voluntarily provide it, for example through optional profile fields such as dietary requirements for guests or accessibility needs, and only for the purpose of facilitating your wedding planning.
We use personal information to:
We do not use your personal information for automated decision-making that produces legal or similarly significant effects on you. Our matching algorithm surfaces relevant results based on your stated preferences, it does not make binding decisions on your behalf.
We use a small number of trusted third-party service providers to operate the Platform. We do not sell, rent or trade your personal information to any third party for marketing purposes.
| Provider | Purpose | Data involved |
|---|---|---|
| Supabase | Database, authentication and file storage | All account and platform data |
| Cloudinary | Hosting of photos and video content | Profile photos, portfolio media |
| Resend | Sending transactional emails | Name, email address, message content |
| Stripe | Payment processing (vendor subscriptions, planned) | Payment details, billing information |
Each of these providers is contractually bound to handle data securely and only for the purposes we direct. We choose providers with strong security and privacy practices, but we encourage you to review their own privacy policies for full detail on how they process data on our behalf.
We may also disclose personal information where required by law, to protect our rights or the safety of our users, or in connection with a business transaction such as a merger, acquisition or sale of assets, in which case we would take reasonable steps to ensure the receiving party agrees to handle your information consistently with this policy.
Some of the third-party providers listed above store or process data on servers located outside Australia, including in the United States. This means your personal information may be transferred to, and held in, jurisdictions other than Australia.
By using the Platform, you consent to this overseas storage and processing as a necessary part of how the service is delivered. If you have concerns about overseas data transfer, please contact us using the details in Section 13.
We take reasonable technical and organisational steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure, including:
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme under the Privacy Act.
We retain personal information for as long as reasonably necessary to fulfil the purposes outlined in this policy, including ongoing legal, accounting or reporting requirements.
Under the Privacy Act, you have the right to:
To exercise any of these rights, contact us using the details in Section 13. We will respond within a reasonable timeframe and will not charge a fee for a reasonable access or correction request.
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve your experience. You can control or disable cookies through your browser settings, though some parts of the website may not function as intended if you do so.
Within the mobile app, we do not use cookies, but may use comparable device identifiers for analytics and to maintain your logged-in session.
Aisle Match is intended for use by adults planning a wedding, or operating a wedding-related business. The Platform is not directed at, and we do not knowingly collect personal information from, anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take reasonable steps to delete it.
We may update this policy from time to time to reflect changes in our practices, the Platform's functionality, or legal requirements. Material changes will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Platform after changes take effect constitutes acceptance of the updated policy.
If you believe we have breached the Privacy Act or mishandled your personal information, please contact us first using the details below so we can investigate and resolve the matter directly.
If you're not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
For any questions about this policy, or to exercise your privacy rights, you can reach us at:
Aisle Match Pty Ltd
ACN 698 528 559
Email: hello@aislematch.com.au
Or via our contact form
